Licensed & Trusted Platform

About cricex – The Trusted Online Gaming Platform for Malaysian Players

cricex is an online gaming platform built specifically for Malaysian players. We understand the tastes, needs, and lifestyle of the local community — from game preferences right down to the most widely used payment methods in the country.

From day one, cricex has never changed: to provide a fun, safe, and fair gaming experience to every player who trusts our platform. It's not just a tagline — it's a commitment we prove every day through the actions and decisions we make.

500K+
Registered Malaysian Members
200+
Games Available
RM10
Minimum Deposit
24/7
Customer Support

Who We Are

cricex is an online gaming platform offering a wide range of game categories including poker, roulette, table games, virtual sports, live Sports Betting, and slots. Our platform was built by a team of technology experts, UX designers, and gaming industry analysts with over a decade of experience in the field.

What sets cricex from other platforms is our clear focus on the Malaysian market. Rather than being a generic global platform, we've chosen to go deep on the specific needs of local players. That means a Bahasa Malaysia interface, customer support that communicates in Bahasa Malaysia, and payment methods that Malaysians actually use.

On the technical side, cricex uses server infrastructure distributed across multiple locations to ensure optimal speed and stability for Malaysian users. Whether you're playing from Kuala Lumpur, Johor Bahru, Penang, Kota Kinabalu, or Kuching — your experience on cricex remains smooth and responsive at all times.

The cricex Journey
2018
The Founding of cricex
The cricex platform was founded by a group of Malaysian tech entrepreneurs with a vision to create a better, more locally relevant online gaming experience.
2019
Official Launch & First 50,000 Members
cricex officially launched with poker and table game categories. Within the first 6 months, the platform successfully grew to 50,000 registered members from across Malaysia.
2020
Live Casino & Sports Addition
The live casino section with real dealers and Sports Betting (including Malaysia Super League and EPL football) were launched. Integration of Touch 'n Go eWallet and DuitNow made transactions smoother for users.
2022
Mobile Platform Expansion & 300,000 Members
The platform is fully optimised for smartphones. Active membership exceeds 300,000. The VIP Rewards Programme and monthly tournaments are introduced to recognise loyal players.
2026
500,000+ Members & Continuously Growing
cricex surpasses 500,000 registered members. Virtual sports and e-sports categories are introduced. 24/7 Malay-language customer support is strengthened with a larger dedicated team.

Why Choose cricex?

There are many online gaming platforms out there, but cricex stands on a set of strengths that are hard to match — especially for players who truly know what they're looking for.

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Top-Level Security

Cricex uses 256-bit SSL encryption for all data and financial transactions. User accounts are secured with two-factor authentication (2FA). All games use a certified RNG verified by independent auditors to ensure truly random and fair outcomes with no manipulation.

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Payments the Malaysian Way

We support all major payment methods in Malaysia — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, and CIMB Clicks. Deposit from as little as RM10, processed in under 1 minute. Winnings are withdrawn within 15 minutes for verified accounts.

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Optimised for Smartphones

Cricex is built with a mobile-first approach. All games, transactions, and account functions are fully accessible through your smartphone's web browser — no app download required. Supports both Android and iOS with a responsive, user-friendly interface.

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Extensive Game Selection

Over 200 games are available at cricex — from Texas Hold'em poker, European roulette, baccarat, and blackjack, to live Sports Betting (EPL football, badminton, Liga Super Malaysia), virtual sports, e-sports, and slots with progressive jackpots. There's something for every type of player.

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Bonus & VIP Rewards Programme

Cricex rewards every player through a comprehensive bonus system — a welcome bonus for new members, weekly cashback, monthly reload bonuses, and a tiered VIP Rewards Programme with exclusive benefits. The more you play, the greater the rewards.

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24/7 Customer Support

The cricex support team is available in Bahasa Malaysia around the clock — 24 hours a day, 7 days a week, 365 days a year. Reach us via live chat in the platform, email, or WhatsApp. Account issues, transaction enquiries, or game-related questions — we're here for you.


Our Mission & Vision
cricex Mission

Delivering the safest, fairest, and most enjoyable online gaming experience for Malaysian players — with local users' needs at the heart of every product decision we make.

The cricex Vision

To become the number one online gaming platform of choice for Malaysian players — known not just for the breadth of games on offer, but more importantly, for the trust and loyalty of the millions of players who have made cricex part of their daily entertainment.

Our Commitment

Cricex is committed to upholding strict responsible gaming standards. We believe entertainment should always remain fun — and we provide the tools and support to help players manage their gaming habits wisely.

cricex Core Values
01
Integrity

Every game at cricex runs on a transparent RNG system that has been independently verified. We have nothing to hide from our players.

02
Player Safety

Every player's personal and financial data is protected with the latest encryption technology. Security isn't optional — it's our absolute priority.

03
Continuous Innovation

The cricex technical team continuously develops new features to enhance the user experience — from platform speed to the gaming interface.

04
Local Focus

We're not a global platform trying to break into Malaysia. We are a Malaysian platform that understands local players' needs, language, and culture from the inside out.

05
Social Responsibility

Cricex actively promotes responsible gaming. We provide self-control tools and work with organisations that support problem gamblers.

06
Service Excellence

Every interaction with the cricex team — whether it's technical support, account enquiries, or feedback — is handled with genuine professionalism and care.


Games Available at cricex

cricex offers over 200 game options spanning all the most popular categories. Whether you're a serious poker player, a casual roulette fan, or a Sports Betting enthusiast following the Malaysia Super League and EPL — everything is in one place.

♠️
Poker

Texas Hold'em, Omaha, Three Card Poker & Live Dealer

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Roulette

European Roulette, American Roulette & Live Roulette with real dealers

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Table Games

Baccarat, Blackjack, Sic Bo & Dragon Tiger

Live Sports

EPL football, Liga Super Malaysia, badminton & more

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Virtual Sports

Computer-simulated sports 24/7 — no waiting for real matches

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E-Sports

E-sports betting including Dota 2, CS:GO & Mobile Legends

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Slots

Video slots, classic slots & progressive jackpots with high payouts

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Live Casino

Real dealers in real time for an authentic casino experience


Payment Methods at cricex

We understand that seamless transactions are among the most important factors for Malaysian players. That's why cricex supports all the most popular local payment methods, with a process that's fast, secure, and free of hidden fees.

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX Maybank2u CIMB Clicks
RM10
Minimum Deposit
< 1 min
Deposit Processing Time
~15 min
Withdrawal Processing Time

Responsible Gaming

cricex places great importance on our players' wellbeing. We believe online gaming should be an enjoyable form of entertainment — not a source of stress or financial hardship. That's why we actively promote responsible gaming practices to all our members.

Platform cricex is for players aged 18 and above only. We have a strict age verification system in place during registration. If you feel that gaming is beginning to affect your daily life, personal relationships, or finances, please contact our support team or visit the Responsible Gaming for assistance and further information.

  • Daily and weekly deposit limits can be set in your account settings
  • Temporary cooling-off period option from the platform
  • Self-exclusion for a personally set period
  • Automatic notifications when play time limits are reached
  • Problem player support via 24/7 live chat
  • Links to local Malaysian support and counselling organisations
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18+ Only

Cricex is an adult entertainment platform. Registration and use of the platform is restricted to individuals aged 18 and above.

Read the Responsible Gaming Guide

Contact Us

Team cricex is always here to help. If you have any enquiries, technical issues, or need assistance with your account or transactions, don't hesitate to get in touch.

Live Chat

The fastest way to get help. Live chat is available 24/7 in both Bahasa Malaysia and English, directly within the cricex platform.

Email

For more detailed enquiries or matters that don't require an immediate response, send our team an email.

support@cricex-khelo.com
FAQ

Many common questions are already answered in our FAQ section. Check there first — your answer may already be waiting.

View FAQ

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Ready to Join cricex?

Trusted by over 500,000 Malaysian players cricex as their online gaming platform of choice. Register free today, claim your welcome bonus, and experience the cricex difference for yourself.

18+ only  ·  Gamble responsibly  ·  All transactions are secure & encrypted

Bahasa Melayu